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Queue management for restaurant chains. Your guests stop waiting at the counter.

Sequi runs the queue on WhatsApp. Guests scan a QR, get a token, and wait wherever they like. Your staff get a live dashboard. Your HQ gets the numbers.

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Sequi manager dashboard calling the next guest in the queue

The problem

What happens at the door today.

  • Guests leave.

    A crowd at the door turns walk-ins into walk-aways.

  • Nobody knows the real wait.

    Staff guess, guests get told “ten minutes” three times.

  • HQ is blind.

    No numbers on footfall, wait times or no-shows across outlets.

How it works

From the QR code to the table, in four steps.

  1. 01

    Guest scans the QR at your door

  2. 02

    WhatsApp opens, they send one message

  3. 03

    They get a token number and live position

  4. 04

    Staff call them from the dashboard; the guest gets a WhatsApp ping

No app to install. No hardware to buy.

Features

What you get.

  • WhatsApp-native queue
    No app download for guests.
  • Live manager dashboard
    Call, serve, skip, no-show.
  • Multi-outlet HQ view
    Every location, one screen.
  • Real wait-time data
    Median and 90th percentile, per outlet.
  • Your brand, not ours
    Logo, colours and QR posters carry your identity.
  • Daily and weekly reports

In production

Production figures

guests through the queue
6,200+
live in daily operation since
March 2026
restaurant brands in production
2

Figures from live production deployments, March–September 2026.

Who it's for

Formats Sequi is built for.

  • QSR
  • Cafés
  • Bakeries
  • Casual dining
  • Cloud kitchens

Pricing

One price per outlet, per month.

From ₹1,499 per outlet, per month

One-time onboarding from ₹15,000 — setup, WhatsApp registration and staff training included.

In the monthly price

  • Queue
  • WhatsApp notifications
  • Manager dashboard
  • HQ dashboard
  • Reports
  • Branded QR posters

Running five or more outlets? Talk to us about chain pricing.

Book a demo

Book a demo

Book a demo.

A few details, and we'll be in touch.

FAQ

Questions we get asked.

No. The queue runs entirely inside WhatsApp, which they already have.

Messages sent inside an open 24-hour service window are free. Because guests start the conversation by scanning the QR, almost all queue messages fall inside that window. Meta has charged for some service-window messages since 1 October 2026; at typical outlet volumes the cost is a few rupees a day.

Under an hour per brand once we have your outlet list, logo and WhatsApp number.

No. Any phone, tablet or computer with a browser.

Sequi runs alongside your existing POS. There is no integration to configure and nothing changes in your billing flow.

Yours. Your guest data is isolated to your brand and is never shared with or visible to other brands on the platform.

Yes. Logo, colours and QR posters carry your brand. Sequi appears only as a small footer credit.